Reference

How londonselot Handles Your Personal Data

This Privacy Policy explains exactly what information we collect when you open an account, deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that information secure.

Account data protectedDANA, OVO, GoPay payment details handled with careNo data sold to third partiesYour right to access or deleteContact us any time
londonselot How londonselot Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy Concerns

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside the platform, by email, or through the help form in your account settings. We aim to respond to all privacy-related requests within a reasonable period.

Team online

Live Chat

Open the chat widget from your account dashboard to reach us directly about any data or privacy question on your account.

Email Support

Send your privacy request to our support email address found in the account help section. Include your registered email for faster handling.

Account Help Form

Log in, head to the help section, and submit a privacy or data request form. We track every submission and follow up directly.

DATA HANDLING DETAILS

How We Protect and Manage Your Information

Security and transparency sit at the core of how we manage account data. Below is a breakdown of four key areas — from how we secure your data at rest, to how long we keep it and what you can ask us to do with it.

Encryption and Account Security

All data transmitted between your device and our servers is encrypted via SSL. Account passwords are hashed; we never store them in plain text or share them with third parties.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your cashier preferences. Analytics cookies help us see which lobby sections you use most, with no personal identity attached.

Data Retention Policy

We keep account and payment records for the period required by applicable local law in eligible regions. Once that period ends and your account is closed, we delete personal data from active systems.

Your Rights and How to Use Them

You can request access to your data, ask for corrections, or request deletion by contacting support through live chat or email. We process these requests in line with local law where it applies.

Common Questions About Your Privacy on londonselot

These are the questions we hear most often about how we handle personal data, account information, and your rights as someone using our platform in Indonesia.

We collect your name, email address, and mobile number at registration. Device info and IP address are logged for security. Payment wallet references are recorded per transaction through DANA, OVO, or GoPay.

No. We only store the transaction reference returned by the payment processor after each deposit or withdrawal. Your full wallet login details never pass through or sit on our servers.

Yes. Send a data access request through live chat or the email in your account help section. Include your registered email address so we can verify your identity before releasing anything.

Submit a deletion request via live chat or email support. We will process it in line with applicable local law. Some data tied to payment records may be retained for the legally required retention period.

We share data only with payment processors handling your DANA, OVO, or GoPay transactions, and with identity-verification partners where local law requires it. We do not sell or rent your personal data.

You can block or clear cookies through your browser or mobile settings. Functional cookies keep your session and cashier preferences active, so disabling them may affect how your account behaves during a session.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.